Effective Date: May 6, 2025

At Riverbrook Animal Hospital, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or communicate with our team.

By using our website or contacting us, you consent to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, physical address.

  • Pet Information: Pet’s name, species, breed, age, medical history.

  • Payment Information: Credit card or billing details when services are rendered.

  • Technical Information: IP address, browser type, device information, and browsing behavior through cookies.

2. How We Use Your Information

Your information may be used to:

  • Schedule appointments and respond to inquiries

  • Maintain accurate medical records for your pet

  • Send appointment reminders and follow-up communications

  • Process payments for veterinary services

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

We will never sell or share your personal information with third parties for marketing purposes.

3. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site, so we can improve its content and performance. You may choose to disable cookies through your browser settings, though doing so may affect some functionality.

4. Third-Party Services

We may use third-party providers (such as analytics platforms or payment processors) that collect, use, and process your data on our behalf. These providers are only given the information necessary to perform their specific services and are contractually obligated to keep your data secure.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we take security seriously, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

  • Request access to or a copy of the personal information we hold about you

  • Request correction of any inaccurate or incomplete information

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of email communications at any time

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children. If we become aware of any such data, we will take immediate steps to delete it.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Riverbrook Animal Hospital
Jana Layton, D.V.M.
3750 S. Peoria
Tulsa, OK 74105
📞 (918) 748-4400
📧 frontdesk@riverbrookpetvet.com